Concannon Connection Ltd Privacy Policy

 

This Privacy Policy applies to all the products, services, websites offered by Cherie Concannon Ltd. We refer to those products, services, and websites collectively as the “services” in this policy.

References to "data" in this Privacy Policy will refer to whatever data we use our services to collect, whether it be survey responses, data collected in a form, or data inserted on a site hosted by us – it’s all your data! Reference to personal information or just information, means information about you personally that we collect or for which we act as custodian.

Respondents

You have received a survey, form, application, or questionnaire created by Concannon Connection.

Website Visitor

You are just visiting one of our websites because you are Curious!

  • Contact Information (for example an email address). You might provide us with your contact information, whether through use of our services, a form on our website, an interaction with our sales or customer support team, or a response to one of the Concannon Connections form

Use of some of our services will also result in us collecting the following data on your behalf:

  • Survey/form/application data. We store your survey/form/application data (questions and responses) for you and provide analysis tools for you to use with respect to this data

We process personal data about you either with your consent or in order to:

  • Fulfil our contractual responsibility to deliver the services to you

In each of the instances where we describe how we use your data in this privacy policy, we have identified which of these grounds for processing we are relying upon.

You have consented to us using certain types of cookies on our websites.

We process your personal information in the following categories of data for legitimate interests pursued by us. Which are described in detail in this privacy policy. We have undertaken to ensure that we place clear limitations on each of these uses so that your privacy is respected and only the information necessary to achieve these legitimate aims is used. Our primary goal is to improve upon and make sure our services and messaging are relevant for all our users, while also ensuring that personal information of all users is respected and protected.

  • Contact Information

We use contact information to respond to your inquiries, send you information as part of the services, and send you marketing information (for as long as you do not opt-out).

More details: We use your email address to send you marketing (newsletters), unless you indicate a preference to opt-out and for general updates on your account. You can opt out at anytime by replying to the email sent by typing in ‘unsubscribe’ in the subject line.

  • Third parties and integrations

We will collect and use information from third parties and integration partners to:

  • Ensure you can sign-up to our service from a third-party integration like Facebook/LinkedIn/Microsoft/Google/SSO;
  • To personalise our services for you
  • Service and Marketing uses.
  • We hold personal information for marketing and analysis purposes.
  • To prevent potentially illegal activities.
  • To screen for and prevent undesirable or abusive activity. For example, we have automated systems that screen content for phishing activities, spam, and fraud.
  • Legal uses

To respond to legal requests or prevent fraud, we may need to use and disclose information or data we hold about you. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

We collect and use the following data on the basis that we have to use this information in order to fulfill our contract with you:

  • Your Account Information

We need to use your account data to run your account, provide you with services, bill you for our services, provide you with customer support, and contact you about your service or account. We occasionally send you communications of a transactional nature (e.g. service-related announcements, billing-related matters, changes to our services or policies, a welcome email when you first register). You cannot opt out of these communications since they are required to provide our services to you.

See Office 365 Privacy Policy: https://privacy.microsoft.com/en-gb/privacystatement

  • Your Profile

We process other aspects of your account information (like the personal information you provide about your job, your job title, and your marketing preferences) for legitimate interests like providing you with a personalized experience and relevant and useful marketing information as well as to make other product, feature and service recommendations to you to optimize your use of the services we offer.

You can object to us using your data as described above but our ability to fully and properly provide our services to you may be impacted if you do not want us to collect or use the above data.

In relation to Survey Data

  • Your Data

We process your personal information in the following categories of data for legitimate interests pursued by us, which are described in detail in this privacy policy. We have undertaken to ensure that we place clear limitations on each of these uses so that your

privacy is respected and only the information necessary to achieve these legitimate aims is used. Our primary goal is to improve upon and make sure our services and messaging are relevant for all our users, while also ensuring that personal information of all users is respected and protected.

  • Contact Information.

As a Respondent, we only use contact information to respond to an inquiry which you submit to us.

Examples

Our customer support team use your email address to communicate with you if you have contacted us about a survey, form, application or questionnaire you received, but we will send you marketing to you unless you have otherwise un-subscribe to marketing.

  • To manage our services, we will also internally use your information and data, for the following limited purposes:
    • To enforce our agreements where applicable.
    • To prevent potentially illegal activities.
    • To screen for and prevent undesirable or abusive activity. For example, we have automated systems that screen content for phishing activities, spam, and fraud
  • Legal uses

To respond to legal requests or prevent fraud, we may need to disclose any information or data we hold about you. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Visitor

When you have consented, we collect and use the following information about you:

  • Contact Information.

We use contact information to respond to your inquiries, send you information as part of the services, and send you marketing information.

Examples

We will contact you if you submit a form. You will also receive marketing communications from us if you have consented to this at the point where you provided your information. We will always provide you with the means to opt-out of this marketing at any time.

  • To manage our services, we will also internally use your information and data, for the following limited purposes:
    • To enforce our agreements where applicable
    • To prevent potentially illegal activities
    • To screen for and prevent undesirable or abusive activity. For example, we have automated systems that screen content for phishing activities, spam, and fraud

* Legal uses.

To respond to legal requests or prevent fraud, we may need to disclose any information or data we hold about you. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Changes to our privacy policy

We can make changes to this Privacy Policy from time to time. We will identify the changes we have made on this page. In circumstances where a change will materially change the way in which we collect or use your personal information or data, we will send a notice of this change to all our account holders.

Personalised Marketing

You can opt-out from direct marketing by typing ‘unsubscribe’ in the subject bar in response to any marketing received from ourselves.

Your Rights

Some of you (in particular, European users and those whose information we receive under the EU-U.S. Privacy Shield) have certain legal rights to obtain information about whether we hold personal information about them, to access personal information we hold about them, and to obtain its correction, update, amendment or deletion in appropriate circumstances. Some of these rights may be subject to some exceptions or limitations. We will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request).

Rights which you are entitled to are:

  • Data access rights
  • Right to restrict processing
  • Right of Rectification
  • Right to Erasure (Right to be Forgotten)
  • Right to object to processing
  • Right to withdraw consent
  • Data portability rights

Respondent

Where you have responded to a survey, form, questionnaire or application sent to you by a Creator, using Cherie Concannon Ltd service, you will need to reach out directly to that individual or organization to discuss managing, deleting, accessing, restricting access to or otherwise withdrawing consent for use of, the information which you provided to them in your responses.

See google’s Privacy Policy: https://policies.google.com/privacy

Exercising your rights

Contact information for enquiries:

Office 8, Desford Hall, Leicester Ln, Leicestershire, LE9 9JJ

Telephone: 01509235325